our team

Sue leads with passion, professionalism and a personal touch, bringing together her extensive experience with a clear commitment to high-quality, reliable care. She is also MSW’s Responsible Individual and Safeguarding Lead, with overall responsibility for governance, compliance and safeguarding practice.

She holds a master’s degree in business management, a Level 5 in Health & Social Care, and is qualified to teach and train adults. Sue’s leadership and sector knowledge help shape the family-run, people-focused approach that guides MSW.

Alex leads the onboarding of new care packages and focuses on developing the business, improving systems, and making positive changes that benefit both staff and the people we support. She is AAT-qualified and also serves as the company’s Finance Director, bringing together financial oversight and hands-on sector experience to help keep MSW running as a steady, family-led service.

Lucy holds a Master’s degree in Philosophy of Health and Happiness, as well as Level 5 qualifications in Care Management and Education & Training. She is also a qualified Hospital Discharge Practitioner, Moving and Handling Facilitator, and our Wellbeing Champion, always looking out for both staff and the people we support.

She has mentored student midwives and spent more than 20 years involved in autism support groups, giving her strong insight into neurodiversity and inclusive support. Fay’s clinical background and practical experience help us give safe, consistent care that’s planned around each person.

He holds a PGCE and an NPQ in Leadership and Development, and is currently studying for a Master’s in Innovation, Leadership and Management at the University of York. Guy’s calm, practical approach helps keep MSW steady, consistent and always improving.

Louise is a senior staff member for our large team in Stockport, working in the office two days a week and supporting staff across the service. In her role as Care Co-Ordinator, she is the main point of contact for packages of care once they are set up, ensuring communication is clear, reviews are completed, and client experience remains consistent and positive.

As Care Co-Ordinator, Leah is the main point of contact for packages of care once they are set up. She helps to keep day-to-day support running smoothly by ensuring care plans are kept up to date, checklists are completed, and communication between staff, clients and families stays clear and consistent. Leah is also our Moving and Handling Trainer and Facilitator, making sure staff are confident, safe and competent in their practice.

As Clinical Nurse Lead, Tracey makes sure our clinical care is safe and done properly, and checks that staff are able to carry out each healthcare task. She also supports people and their families as they join our service, makes sure clinical care plans and risk assessments are kept up to date, and advises on infection control systems.

Sharon’s practical approach and strong understanding of our systems mean she plays a vital role in keeping our processes accurate and dependable.

She also provides flexible support to management, helping with additional tasks as they arise and keeping staff paperwork and office processes well-organised. Karen’s reliable, steady approach makes her an important part of the team and a valued support to the wider service.

As Digital Systems and Media Manager, he develops, maintains and looks after the MSW website and social media pages, keeping them secure, up to date and easy for people to use.