live the life you want

Friendly, family run care and support at home, for children and adults of all ages.

let’s have a chat how we can help come and work with us
start here

what do you need help with?

Or pick one of the most common:

See all servicesPaying for careAreas we coverFor professionals

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who are you looking for help for?

Everyone’s different, and you don’t need all the answers before you get in touch.

for me

Want a little help, or a lot, so you can carry on living in your own home? You choose what happens and who helps you.

see how we can help

for someone i love

Worried about your mum, your dad or someone close to you? Tell us what’s going on, and we’ll work it out together.

let’s have a chat

for my child

We support children as well as adults, and we’ll build support around what your child likes, needs and wants to do next.

support for children

Worried someone isn’t safe? Here’s what to do.

how we can help

care that’s all about you

Whatever you need, at home or out and about, we’ll work it out together. You choose what happens and who helps you.

MSW

provider

Got a Direct Payment or Personal Health Budget? We’ll find, train and look after your personal assistants for you.

find out more MSW

complex care

Round the clock care for high or complex health needs at home, led by Fay, our Registered Manager for MSW Complex Care.

find out more MSW

management

Managing your own budget or staff? We’ll give you friendly advice and a helping hand.

find out more

the things we help with most

Personal care

Help with washing, dressing and getting up and ready for the day.

find out more

Help with medication

Help taking your prescribed medication safely, at the right times.

find out more

Help with health needs

Including PEG feeding, Cough Assist, tracheostomy care and ventilation.

find out more

Meals and drinks

Home-cooked meals and drinks, just how you like them.

find out more

Help around the house

A hand with the housework, laundry, ironing and garden.

find out more

Shopping and errands

A hand with shopping, collections, bills and other errands.

find out more

Befriending and sitting

Company, a chat and a friendly face, planned around you.

find out more

Daily visits and overnight stays

Regular daily visits, overnight stays and flexible support.

find out more
see everything we do

why families choose us

A support worker and an older woman smiling together outdoors
about us

hello, we’re msw

We’re a family run company, and we started in 2019 for one simple reason: to help people stay independent and carry on living in their own homes.

We’ll listen to what you need and work it out with you. You design your support, and you choose who gives it.

get to know usmeet the team
family run

the people behind msw

You’ll always know who you’re talking to.

  • Sue

    More than 40 years in care, and at the heart of how MSW runs day to day.

  • Alex

    Over 20 years in health and social care, and leads on getting new care set up.

  • Lucy

    More than 15 years supporting people with complex needs, and our Wellbeing Champion.

  • Fay

    Over 25 years in health and social care, and a qualified midwife.

  • Tracey

    A registered nurse for over 30 years, who supports people and their families as they join us.

  • Guy

    Makes sure everything behind the scenes works as well as the care.

meet the whole team
how it works

it’s easier than you think

  1. 1

    Say hello

    Give us a call or drop us a message. We’re happy just to chat.

  2. 2

    We get to know you

    We’ll come and talk through what you need and what matters to you.

  3. 3

    Meet your team

    We’ll find and train the right people for you.

  4. 4

    Live your life

    We’ll sort the rest, and we’re always here if things change.

where we are

based in greater manchester

Our head office is in Chadderton, Oldham, and we have a large team in Stockport. We’re looking to expand into new areas too.

Not sure if we can reach you? Just ask. We’ll always let you know, and if we can’t help, we’ll try to point you in the right direction.

ask about your areaareas we cover
A map of the areas we cover: Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Warrington Bolton Bury Manchester Oldham Rochdale Salford Stockport Tameside Trafford Warrington
Tap an area to find out more. Contains OS data © Crown copyright and database right.
no pressure, no jargon

fancy a chat?

Not sure what you need yet? That’s fine. Tell us what’s going on and we’ll help you work it out.

let’s talk
what we believe in

msw cares

  • CClient centredYour preferences and goals guide every decision.
  • AAchieving goalsSupport that helps you do what matters to you.
  • RResponsiveWe listen and adapt as your needs change.
  • EEffectiveSupport that makes a real difference to your life.
  • SSafeHigh standards, so you feel secure and respected.
kind words

what people say about us

“I have never seen my son so relaxed around new carers, My Support really go the extra mile in learning his signs and communicating with us.”
FFamily member
“I feel I have someone I can trust and talk to. Thank you for your hard work and for helping me with any concerns I have.”
CClient
“Thank you to all your staff, for all the support you have given my Dad and the family. We are all so grateful.”
FFamily member
“My carers from My Support are such a joy to be around. I feel very fortunate having time with them, thank you to My Support for introducing me to my staff.”
CClient
“I love to have My Support for my carers, we have had superb afternoons together and everything that is essential to be done gets done. Much appreciated.”
CClient
“Just to say My Support have been top, have put me at ease and support me with finding cover.”
CClient
read more kind words see us on trustpilot
live the life you want

your life, your way

Good care means you can keep doing what you love, from walking the dog to meeting a friend for coffee.

A man carrying a child along a coastal path
connection
A woman walking her dog in a park
independence
Two friends laughing together over coffee
friendship
A woman smiling and waving during a run
choice
careers

come and work with us

New to care or been doing it for years, we’d love to hear from you. We’ll train you, look after you and help you grow.

see all jobs
“To spend your time with people who need you and enjoy being with you and who make life fun and meaningful, it’s the best job in the world!”
Service Manager, who joined as a support worker

jobs going right now

latest from our blog

all posts
A support worker chatting with an older man at home Advice · 1 min read · sample

What is a Personal Health Budget?

A plain-English guide to Personal Health Budgets and how they can give you more choice over your care.

 Support workers and an older man looking at a tablet together Staff spotlight · 1 min read · sample

A day in the life of a support worker

What a typical day looks like for one of our support workers, and why they love what they do.

 A support worker and an older woman smiling together outdoors Advice · 1 min read · sample

Five tips for choosing your personal assistant

Finding the right person makes all the difference. Here are five things to think about.
got a question?

things people often ask us

What does MSW actually do?

We help people get the care and support they need at home. That can mean finding and looking after a team of personal assistants for you, or simply giving you advice and a helping hand.

Who do you help?

Children and adults of all ages, including people with physical and sensory needs, learning disabilities, mental health needs, neurodiverse conditions, dementia and complex health needs.

How is my care paid for?

We support people with Direct Payments, Personal Health Budgets, commissioned care, and people who fund their care in other ways. Not sure what applies to you? Just ask, and we’ll talk you through it.

Can I choose who supports me?

Yes. Your support is designed by you and given by the people you choose. If something isn’t working, tell us and we’ll sort it out.

Do I have to have the full package?

Not at all. Have as much or as little help as you’d like.

Are you regulated?

Yes. We’re regulated by the Care Quality Commission. Our CQC Provider ID is 1-7165863945 and our Location ID is 1-16412957730. You can see our CQC profile on the About us page.

we’d love to hear from you

say hello

You’ll always get a real person, and a friendly one at that.

We only use these details to reply to you. See our privacy policy. We don’t check this form around the clock, so if someone is in immediate danger, call 999.