hello, we’re msw
We’re a family run company, and we started My Support Worker in 2019 for one simple reason: to help people stay independent and carry on living in their own homes.
Choosing someone to care for you, or for someone you love, is a very personal thing. So we’ll always start by listening. We believe the rights, dignity and independence of the people we support come first.
We want everyone we support to live with choice, dignity and independence. And we try to do it with compassion, respect and integrity, every single day.
Put simply, we want to give you good, flexible care that’s planned around you and what matters to you, so you have real choice, control and independence in your life.
support is at the heart of it
See the S in the middle of our logo? It’s there for support, and it holds the whole name together. That’s how we think about what we do.
msw cares
- CClient centredYour preferences and goals guide every decision.
- AAchieving goalsSupport that helps you do what matters to you.
- RResponsiveWe listen and adapt as your needs change.
- EEffectiveReal results that make a genuine difference.
- SSafeHigh standards, so you feel secure and respected.
- 2019the year we started
- 40+years in care for our director, Sue
- 30+years as a nurse for Tracey, our Clinical Nurse Lead
- 24/7care available for people with complex needs
how we got here
- 2019
We started MSW
A family run company, set up to help people stay independent at home.
- 2021
Rated Good by CQC
Our inspection report, at our previous address, was published in May 2021.
- 2023
Our current home
We registered at our current address in Chadderton in August 2023.
- Today
MSW Provider, MSW Complex Care and MSW Management
Supporting children and adults of all ages, from everyday help to complex care.
cqc regulated
We’re regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England.
Our Good rating comes from our last inspection, at our previous address, with the report published on 27 May 2021. We registered at our current address on 1 August 2023, and CQC hasn’t inspected us here yet.
see our cqc page
meet some friendly faces
Sue MarcroftDirector
Alex HodgkinsonDirector and Onboarding and Development Manager
Lucy MarcroftRegistered Manager, MSW Provider
Fay ReadRegistered Manager, MSW Complex Care
Guy OliverQuality and Development Manager and Nominated Individual
fancy a chat? You’ll always get a real person, and a friendly one at that.